Building better communication
As our interactions increasingly take place online, the way we communicate is becoming ever more complex. Here I explore how we can remove barriers to communication across all areas of our lives.
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8 tips for writing effective complaints
Making a complaint can be a stressful experience. It takes a lot of energy when you have other demands on your time. So, how can you make sure the effort is worth it? Here are some tips to help make the process as smooth as possible. 1. Read the complaint procedure Reputable companies will have…
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7 steps for writing a best man’s speech
Has a friend or relative asked you to be their best man? Congratulations! Now that the news has sunk in, you may be feeling slightly nervous about the delicate matter of the speech. But don’t worry. With the right preparation, you can be sure to delight the newlyweds and entertain the guests. 1. Start making…